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Everyorder,everyrefund,undercontrol.

A full order list with customer, ticket, tax, and source detail. Refund in a couple of taps — the QR dies, the seat frees, and the statement updates. No more handling it on the fly.

  • Full order list with customer and ticket detail
  • Discounts, tax, source, and payment status
  • Owner-initiated refunds that invalidate the QR
  • Order receipts and customer drill-down
Why event organizers pick this

Three things Orders & Refunds actually changes for your business.

01

Find any order fast.

Filter by event, search by customer, and open the full receipt — tickets, add-ons, discounts, tax, and source all in one place.

02

Refunds that close the loop.

Refund an order and the ticket QR is invalidated and the seat freed, so a refunded fan can't still walk through the door.

03

No more chaos at cancellation.

When a night moves or cancels, you have a real system for refunds instead of a flood of DMs answered one by one.

Orders & Refunds interface
Why it exists

ThestorybehindOrders&Refunds.

Orders & Refunds does one job inside Hoizr, and does it without making your team repeat themselves.

Orders & Refunds solves one clear job: every order with full detail, plus refunds that kill the qr and free the seat. The point isn't another dashboard — it's removing the manual gap that slows a team down before, during, or after the night.

Because it shares data with the rest of Hoizr — the event page, buyer history, campaigns, door scans, guest lists, and settlements — a change in one place is understood everywhere else. You don't enter the same thing five times.

The belief is simple: every tool should leave the next event stronger. Orders & Refunds does its job for the show in front of you, and feeds the operating memory that makes the next one easier.

Inside the workflow

Orders & Refunds sits inside the rest of Hoizr.

Every product is built so the next thing you need is one click away. The same workspace, the same fan signals, the same paid-event data — shared across everything below.

Quick onboarding · same-day verify

From signup to your first sold-out night.

We move fast on onboarding so orders & refunds is live for your very next event — not the one after that.

1Step 01

Open orders

Filter by event and search by customer.

2Step 02

See the detail

Tickets, extras, discounts, tax, source, and payment status.

3Step 03

Refund cleanly

The QR is invalidated, the seat frees, the statement updates.

Common questions

Things event organizers ask about orders & refunds.

If we missed yours, every onboarding call covers the rest live — and we keep this list updated as new questions come in.

Yes. Orders & Refunds ships inside the Hoizr workspace with no subscription, setup fee, or starter-tier limit.

Hoizr beliefs

What we believe.

Three positions behind the product. They show up in how Hoizr handles pricing, discovery, fan data, and event-night operations.

01

AI should not be a feature only national chains can afford.

The best technology is invisible. Hoizr puts event-specific AI evaluation behind a simple event workflow, so a one-venue operator in Pune can study the night with the discipline of a national festival circuit.

02

We win when your room is full.

Most platforms ask organizers to accept generic terms before they understand the night. Hoizr starts with the event itself — format, city, scale, and ticket mix — then gives you the best possible offer and lowered commission where eligible.

03

India can become the live-night market everyone watches.

The ambition is bigger than software. Hoizr should help Indian venues, festivals, comedy rooms, party crews, and promoters operate with the discipline of the best global circuits — while keeping the local chaos, taste, and energy that make Indian nights different.

Sanbedan
Sanbedan
Founder, Hoizr
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Keep going.

One platform for the whole night

Run your next night like you own the crowd.

Direct ticketing, your own fan CRM, WhatsApp and email, and a door that works offline. Free to start — no setup fee, no subscription, no card.